Teaching Change

File pdf 192KB

Leading, implementing, or coping with change is now a core management skill. But no area is more subject to the “knowing-doing gap.” Analyses and recommendations for change often make no difference, as cultures, structures, habits and routines sustain themselves. Even where changing one’s own behavior is crucial to survival, individuals routinely ignore their own well-being and persist in old habits.

Behavioral shifts — not understanding — determine whether change succeeds. Teaching about change, then, can never be effective if participants do not experience change for themselves, learning by doing. This session offers a range of approaches and exercises for bringing this about.

Author(s):

Maury Peiperl    
Cranfield University School of Management
United Kingdom

Suzanne de Janasz    
Seattle University Albers School of Business and Economics
United States