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Suppliers from around the world?  Factories in multiple locations, with local preferences?  Different expectations of how to motivate and reward employees?  This exercise can be a springboard for answering these questions, and many more!  In this session, we will use the well-worn pen factory exercise to examine multiple management and organizational behavior concepts and theories, as well as new global issues real-time in a hands-on pen “factory.”  In this interactive session, participants will take part in the exercise and discuss its many applications.
Author(s):
Marcia Hagen     
Metropolitan State University
United States
Denise Williams     
Metropolitan State University
United States
Anne Cummings     
Metropolitan State University
United States