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In this session I will have attendees participate in an exercise I use in the Organizational Behavior classroom that illustrates the importance of active listening and non-verbal communication. Attendees will participate in the activity as both a speaker and listener, with discussion after each experience. I will then talk about difference ways to run the activity, leaving time for attendees to talk about their own experience teaching students about listening and non-verbal communication.
Author(s):
Gordon Schmidt
Indiana University Purdue University Fort Wayne
United States