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Time to Put Lewin’s Change Model on Ice: Teaching Organizational Change in a World of Service and Perpetual Motion

KEYWORDS: Change as a Form of Service Continuous Change Processes Teaching Organizational Change

This session will consider the challenges in teaching organizational change when it is a constant and where the dominant theories for understanding it are based on Lewin’s outdated model of unfreeze, change, refreeze. Organizations are always changing through formal (planned) and informal (unplanned) processes. Teaching change management must transition from focusing on discrete, episodic change projects to on-going change programs and processes. Through a small group exercise, participants will explore ways to make this transition. Consistent with the principles of organization development, we will consider how promoting change that makes organizations more effective is a form of service to its employees.

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