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Using Design Thinking to Emphasize Empathy

This session will focus on helping students to develop skills with empathy building. In Design Thinking, developing empathy for the user is the first and most important step, (hence the related term Empathetic Design.) For our students to become Agents of Change will requires an empathic understanding of the stakeholders involved. The session will introduce a variety of techniques and how they might be applied in different types of student projects.

Gary Coombs
Ohio University College of Business
United States


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