Using Cynefin Domains to Prepare Graduates for Complex, Chaotic, or Confusing Situations

Keywords: Cynefin model, experiential activities, management education

Abstract: This PDW reviews experiential activities that simulate different contexts (clear, complicated, complex, and chaotic) and equip students with sensemaking heuristics based on the Cynefin model. The intent of doing so is to help students diagnose the type of situation they are in and understand the knowledge needed in order to take action. This skill combined with (simulated) exposure to the domains via experiential learning better prepares business graduates to face such contexts and anticipate the confusion and discomfort they produce.