Exploring the Impact of Mental Models: The Best and Worst Exercise

The Best and Worst Exercise allows participants to explore and examine the influence that mental models have on behavioral intentions and actual behaviors. This exercise can be used for both teacher-student and manager-employee interactions. In this session, you will be able to experience this phenomenon firsthand. In addition, see results from both a Teacher/Student and Manager/Employee use of the exercise. Finally, we will have a conversation about effective uses of the exercise.