Teaching Ethical Decision-Making Through Managerial Practice: A Study Grounded in Banking Managers’ Ethical Dilemmas in Bangladesh

Preparing management students for ethical decision-making in algorithmic and global workplaces remains a critical challenge in management education. This study draws on qualitative critical incident interviews with senior banking managers in Bangladesh to examine how ethical dilemmas are experienced and resolved in practice. Using an inductive qualitative design, the original empirical study identified recurring categories of managerial ethical dilemmas shaped by cultural, relational, and institutional contexts. This paper reframes those findings as a pedagogical resource for teaching ethics in Human Resource Management, Strategic HRM, and Employee Training and Development courses in U.S. higher education. By translating evidence-based incidents into classroom exercises, this study demonstrates how experiential and transformative learning approaches can enhance students’ ethical awareness, contextual reasoning, and readiness for generative artificial intelligence enabled HRM systems.